Privacy Policy

This policy explains the categories of information EKANNTO may process and why.

Information collected

Depending on how you use the service, EKANNTO may process your name, email, phone number, account profile, orders, delivery details, seller listings and support messages.

How information is used

Information may be used to create and secure accounts, process orders, provide customer support, prevent fraud, improve features and meet legal obligations.

Service providers

Some functions may rely on authentication, hosting, payment, analytics or courier providers. Relevant information may be shared with them only as needed to operate those functions.

Security and retention

Reasonable technical and organizational measures should be used to protect information. No internet service can guarantee absolute security; records may be retained for operational, legal or dispute-resolution needs.

Your choices

You may request correction or deletion of eligible account information through EKANNTO support. Some records may need to be retained where required by law or for legitimate transactions.

Policy changes and contact

This policy may be updated when services or legal requirements change. Use the official EKANNTO contact channel for privacy questions or requests.